Submit Details

Thank you for purchasing our WP Malware Removal Service!

We need access to your WordPress dashboard and hosting cPanel account for:

Detailed scan of all website files
In-depth scanning of WordPress database for malware
Removal of all infected as well as suspicious files

Please fill the following details:

1. Submitter Details:

Name*

Primary Email Address*

Phone No. with Country Code, Area Code (and extension if applicable)*

2. WordPress Details:

WordPress Admin Details:

WordPress Admin URL*

Username*

Password (visible)*

Test WordPress Login*

3. Hosting Details:

cPanel / Hosting Control Panel Details (we are specifically looking for MySQL and FTP details):

cPanel Hosting URL*

Username*

Password (visible)*

Test CPanel Login*

4. Special Observations:

What makes you believe that there's malware on this site? Have you done any troubleshooting or noticed any specific symptoms?*

Is there anything else hosted on this hosting account?*
Please clearly mention if there are any dependencies, other applications, data, etc that need to be preserved.

5. Additional Requirements:

Please select if you need any of the following services in addition to malware clean-up:

Google Ads are disabled, need help with restoration ($12)Site needs to be delisted from a blacklist like Google, Norton, McAfee, etc. ($15)Need Root-Cause-Finding ($7)

6. Terms & Conditions:

I'm able to log in with the username and password that I have provided. I agree that I'll be charged $47 extra if the above credentials do not work

I agree I'm responsible for my own backups. I have verified good backups and agree to proceed with malware removal service.

I've read Malcure's terms & conditions and accept the same.

If for any reason you are unable to submit the form, please email all the details to support @ malcure.com

We’ll help you create a ticket manually and everything is subject to our Terms & Conditions.

Help