Plugin Support

Before filing a bug report, please read the documentation.

If you still encounter any bugs or problems using the Malcure Malware Scanner & Firewall plugin please fill out this form and submit. We’ll revert back asap.

If your site is hacked, put it into maintenance mode the first thing. To clean up malware, please file for a malware removal request It is a paid service and isn’t covered under plugin-issues because essentially it’s a website-issue..

Want to request a complete security audit? Select “Website Security Audit” option from “What do you need help with?*” drop-down field in the form below.

Once you submit this form, a ticket will be created and one of our team representatives will get in touch with you and follow this up to the end. Thanks.